Using a Towing Service: Knowing What to Do

Stranded On The Side Of The Road? Here's What You Need To Know About Emergency Tow Truck Services

Emergency tow truck services are available to assist motorists who have broken down or been involved in an accident. These services play a critical role in ensuring the safety of drivers and passengers, as well as getting vehicles off the road as quickly as possible to avoid further accidents. In this article, we will take a look at the different emergency tow truck services available and how to access them when stranded. 

Roadside Assistance 

The first type of emergency tow truck service available is the roadside assistance service. These services are typically provided by automotive clubs, such as the RACQ or NRMA, and offer a range of services, including jump-starting a vehicle, changing a tire and providing fuel. If your vehicle is unable to be driven, the roadside assistance service will tow it to the nearest repair facility. 

Accident Tow Truck 

Another type of emergency tow truck service is the accident tow truck. These trucks are designed specifically to assist drivers who have been involved in an accident. Accident tow trucks are equipped with specialised equipment, such as winches and hydraulic lifts, to safely remove vehicles from the scene of an accident and transport them to a repair facility. 

Breakdown Tow Truck 

The third type of emergency tow truck service is the breakdown tow truck. These trucks are dispatched to assist drivers who have broken down on the side of the road. Breakdown tow trucks can transport the vehicle to a repair facility, a safe location or the driver's home, depending on the driver's preference. 

Access 

To access emergency tow truck services in Australia, you can call a roadside assistance provider or a 24/7 tow truck company. Some tow truck companies offer emergency services through a toll-free number that is available 24 hours a day, seven days a week. When calling for emergency tow truck services, be sure to provide the following information: 

  1. Your location 

  2. The type of emergency (e.g., accident, breakdown) 

  3. The make, model and colour of the vehicle 

  4. Your contact information 

It's also a good idea to have a mobile phone and car charger with you in case of a breakdown or accident. This will allow you to call for assistance if your vehicle is unable to be driven. 

In addition to calling for emergency tow truck services, there are other steps you can take to prepare for a breakdown or accident. Keep a road safety kit in your vehicle that includes a spare tire, jack and lug wrench. It's also a good idea to carry a reflective triangle, which can be placed behind the vehicle to warn other drivers of a breakdown or accident. 

Finally, it's important to stay calm and follow any instructions from emergency services personnel if you are involved in an accident. Do not try to move the vehicle unless instructed to do so, as this could cause further damage or injury. Instead, wait for the accident tow truck to arrive and follow the instructions of the driver. 

Emergency tow truck services play a critical role in ensuring the safety of drivers and passengers on Australian roads. Whether you have broken down or been involved in an accident, these services are available 24/7 to assist you. To access these services, simply call a roadside assistance provider or a 24/7 tow truck company and provide your location, the type of emergency and your contact information. By following these steps and preparing for a breakdown or accident, you can be confident that you will receive the assistance you need when you need it. 


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